State Farm® Insurance Agent Kelly Burns
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Satish Parasuraman
June 23, 2026
"Kelly and Dallas are the best in the business today, Several reasons why they are the best.
1. On time response and available any time to guide or help.
2. Value for Money, always on top of the best rate to the client.
3. Knowledgeable and professional in all aspects.
4. Ready to Explain in detail and in layman terms on every penny we pay.
I have referred many of my friends and will recommend many more in future. Kelly Burns - State Farm Insurance Agent is my recommendation to everyone I meet!
Thank you Kelly for all the wonderful work you guys are doing, appreciate your efforts and be the best as always."
Craig Heneveld
June 20, 2026
"Kelly and his team are just fantastic to work with. Super easy to work with straight forward no non-sense! A++++++"
Robert Koncier
June 19, 2026
"Working with Kelly and his team has been an excellent experience. I truly appreciate their proactive approach to client support and their readiness to lend a helping hand during stressful situations. It is incredibly reassuring to know you have a dedicated team that genuinely stands behind you. I highly recommend their services!"
Juanita Hall
June 11, 2026
"Mallory was very helpful on getting me set up with ins for my jet ski’s. She got back to me like she promised and in a timely manner. I have been with this office for a fews years now. Kelly has always been there to help with my insurance needs and follows up to make sure I am getting the best premiums price."
Mark Thomas
June 9, 2026
"Very professional office and always happy to take my calls and answer any questions that I might have."
Lisa Krosky
June 5, 2026
"Had a great experience with Dallas at State Farm. He was so helpful and didn't make me feel pressured at all. Was willing to give me quotes and let us decide with what we wanted to do. He was very professional and responded quickly to all of our inquires and questions."
Milan Shah
June 4, 2026
"Working with Kelly Burns’ State Farm agency was a fantastic experience. A huge shoutout to Ben, who was incredibly helpful throughout the process of getting a new home insurance quote. He was professional, patient, and made sure I fully understood my new policy. The level of personalized service from Ben and the rest of the team is top-notch—I couldn't be happier!"
Brandon Wagoner
June 3, 2026
"Excellent, professional and friendly customer service. Price was as good as I could find for coverage needed in my location. Claims process very simple. Mallory is particularly helpful and gets things done on a moments notice."
Rocco Zehnle
June 3, 2026
"Ben is the best! He was super upfront, never tried to upsell me on anything once. Explicit explanations of all benefits, super relaxed yet knowledgeable. You'll be in good hands!"
Sergei Lushchyk
May 20, 2026
"I’ve been with Kelly & Dallas from State Farm for a year now with bundled auto and home insurance, and I just renewed for another year. Their team consistently provides a professional, responsive, and customer-focused experience.
What really stands out is their fair and competitive pricing. Unlike many insurance companies that offer huge introductory discounts only to dramatically increase rates at renewal, Kelly & Dallas maintain moderate and reasonable pricing over time. They even proactively suggest additional ways to optimize and reduce premium costs whenever possible.
Their responsiveness, attention to detail, and willingness to address my requests quickly make working with them easy and stress-free. I truly appreciate their honest and robust approach to customer service.
Highly recommended for anyone looking for reliable insurance coverage and outstanding support. Thank you, Kelly & Dallas!"
Amber Sims
May 19, 2026
"My insurance agent and associates, are amazing. Mallory Stefan, rocks! She was very knowledgeable and on top of it. She didn't waste my time and ultimately, made me very happy with her service and assistance."
Chuck Zeman
May 18, 2026
"Great experience transferring my coverage . Saved a lot of money and the service was excellent. Highly recommend !!!"
Kevin W. O'Connell
May 12, 2026
"Mallory Stefan at the agency handled my policy changes professionally and swiftly. Mallory is an asset to the Kelly Burns / State Farm agency."
Sean Williams
May 9, 2026
"Molly was so helpful in getting me set up with additional coverage on my vehicle. She is friendly and efficient and made the process easy."
Paul Karlstrum
May 4, 2026
"Ben did a great job of answering all my questions and saving us a lot of money on our car insurance."
Christa Capone
April 29, 2026
"Kelly, Ben, and their team go above and beyond! They’re always quick to respond, incredibly helpful, and make me feel confident that I’m choosing the very best insurance options."
Tarra Potts
April 23, 2026
"Ben was so easy to work with. When we moved from Seattle, I was thinking switching insurance was going to be a pain but he made it easy! And we saved an unbelievable amount ($6000) switching, which seems nuts."
Alexis
April 21, 2026
"My family has been with this insurance company for years. In my personal experience they have always been friendly and do their best to make sure we are getting access to all eligible discounts. Definitely recommend for a great insurance company!"
Andy Dutlinger
April 14, 2026
"Kelly and his team are the best. They worked to save me money on my home insurance with a class 4 roof upgrade, and have been absolutely amazing to work with. It's great having a team of people I can call and lean on when I have questions about the insurance process. Highly recommend."
Rachel Crutchfield
April 4, 2026
"Dallas was very helpful and accommodating when going over various options for quotes, and patient with the weeks-long delay I asked for before going through with the purchase. State Farm is offering more coverage than our previous insurance for about the same price we were formerly paying, when the other insurance company wanted to hike our premium up by 40% this year."
Emily Way
April 4, 2026
"We’re in the process of buying our first house and wanted to shop around and ensure we were getting the best rate. Mallory worked with me over the course of several days making changes, answering a ton of my questions, and dealing with requests from our lender. She was super patient, friendly, and helpful. We’re very happy with our policy and State Farm came in the most affordable by a significant margin. Thank you Mallory!!"
Maya Knight
March 30, 2026
"Great service, thank you Dallas!"
dely p
March 30, 2026
"Ive been with this Statefarm Office for over 5 years, and its always easy and helpful. Recently, Molly helped me add another car to my policy and it was all done in a matter of minutes."
Shane Hummel
March 27, 2026
"Highly recommend working with Kelly Burns office. Ben Rollings has been the main point of contact for me and he has done an awesome job. Very professional but friendly."
Ry'n Nabeeh
March 22, 2026
"Molly and Dallas made it a point to get my insurance transferred to their office in such a smooth and timely manner and they made it extremely easy to get my coverage and pricing dialed in exactly how I wanted it while also offering suggestions and education surrounding those decisions and needless to say it was informative and appreciated between gaining a better understanding while also not receiving push back as to what I was willing to add on. They were stellar and the process was easy and painless, happy to be a customer."